Delivery service as well as customer service are severely lacking. Also you cannot find a number to contact them directly. Unfortunately you cannot change your mail service like you can other things.
Edit***- I have continued to have issue after issue with this post office. A new mail person now delivers our mail, and she is SO LAZY. She never brings packages to my door, she takes them to the office, and if no one is in the office she takes them back to the post office instead of bringing them to my door like she's supposed to. The tracking will say something was delivered to my mailbox, and it's not there. Sometimes it is days before I get what I ordered. We have called and complained, gone up there and complained, nothing changes. I even pit a hold on my mail last weekend and they delivered my mail on Sunday anyway! It's like they are completely incompetent. If there was a way to never use the freaking post office again, I would do it. This is now a weekly issue. It is ridiculous.
This is just not acceptable."Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." is the motto. This Post Office is far from that standard.
This post office is freaking terrible. TERRIBLE. If I could give it zero stars, or negative stars, I would. About a month ago. I ordered a book. I was not home when they tried to deliver it, so instead of leaving it at my door, or waiting until the neXT day to deliver it, they left it at the front office, outside. And someone stole it. And a few days ago, tracking says they left a package I ordered 'with an individual' when I wasn't home. It's nowhere to be found either. They have caused my things to get stolen, and they don't care at all when you call to complain. This place is terrible.
Absolutely horrible service. I ordered something from Amazon with 2 day shipping and I have been waiting almost a week for the post office to deliver it. My item was shipped from the seller within a day and the post office keeps changing the date it should be delivered. Not to mention, you can't get ahold of anyone at the office. Don't count on your packages to get to you on time. Ridiculous.
I understand that we just had a Hurricane, but Post Offices in areas that were extremely effected by the Storm have resumed operations. There is absolutely no mention of this Post Office being closed due to the storm or it's effects. A quick drive to the Post Office and there main doors are open, @2:27pm and no Retail services. I just want the package that has been sitting there for a week.
Don't bother going here if you just need to drop off a package. They never empty the cart behind the package drop so it always gets blocked with a package half in and you can't open it to put your package in. What should be a quick drop off turns into either 20 minutes waiting in line, or having to come back later if the counter's closed. I wouldn't complain if it was occasional but it's happened the last FIVE times I've gone there over the last week and a half.
United States Postal Service is a US Post Office based in Rosenberg, Texas. United States Postal Service is located at 2103 Avenue G, Rosenberg, TX 77471, USA.
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