Manager was very disrespectful don't come here the rooms are horrible has a horrible smell to it there's no microwave or a fridge in some rooms no good service at all wifi sucks as well.
The room was okay, would have had been better if there were blankets and not just a sheet and if the room was actually clean and didn't have a dirty rag in the shower or hair in the sink and shower.
EXTREMELY RUDE MANAGER!!!!! I just visited a friend staying there and a little argument had started with a cousin of mine and her husband, nothing normal couples don't do, but anyhow one of the maids was listening too hard and she started cursing us out. No one cursed at her, no one was rude to her, I do understand that it wasn't really appropriate for them to argue and disturb her during her work but cursing us out was extremely uncalled for and very unprofessional especially when representing a job. The manager soon arrived, also very rude, but she asked what was going on & she had explained to us that her employee had told her that we were fighting but I can assure you we weren't, anyhow I explained to the manager that her employee had just cursed us out and she responded, in her exact words, "if you curse at her she's gonna curse back", not once did anyone curse at this lady, she was doing her job and stopped to confront us. The manager then just walked away without saying anything. I understand that my cousin was in the wrong for arguing at the hotel but the manager and employee were both very wrong. I do not receommened anyone to waste their money staying there. VERY VERY horrible service and i'm extremely disappointed.
This people have no shame, I've book two rooms in the morning and when I got there to pay for them the person in the back of the counter sad that I could not see the rooms yet so I asked him if the rooms were clean and he said yes there were ready around 3 o'clock in the afternoon, I told him that I was going to be busy around that time but that I will be there that night. To my surprise when I got there the two rooms that I have rented we're under construction because of the flood, now he could have easily told me that they were not ready and there were not in condition to stay overnight. Very poor business and I cannot believe they're still in business.
I went to visit someone at this location and wow, just wow. Absolutely horrible, there was a bunch of junk(trash) outside of multiple rooms. As well as sketchy characters walking around asking you for things. I believe this location is more for people looking for a temporary home and not just a place to stay on a vacation. Upon walking into the room it had a very strong mildew smell. I would not recommend visiting here, I definitely won't be back for a visit.
Regency Inn Suites is a US Lodging based in Rosenberg, Texas. Regency Inn Suites is located at 28382 Southwest Fwy, Rosenberg, TX 77471, USA.
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