Love this place! Just perfect for all my hobbies and amazing deco for Christmas. I must buy an ornament for Christmas!
The associates where exceptional with their help of items, sales, and even gave me the old price of a frame that had not had its sticker updated to the new price!
Better than most I have been. Clean in side. Lay out a little confusing. Looks like top management not store manager has little interest in the stores nation wide.
Visits Sun Oct.8.17 around 1:30 pm. Saw something on their website that I wanted and I found it at the store. Took me a while but I found. When advertising a specific item it should be displayed and easy to find. It's surprising how customers act in here, like a bunch of animals with no manners. This store is pretty small to hold all the merchandise and crowds they have. Seems very crowded and cluttered. Hard to navigate through the aisels. Lines were long and slow. No communication skills between employees and no customer service. Customers in front us were being checked out by an employee with those hand held checkouts which made it confusing for customers, so while your doing that you should direct the next customers to next cashier that was available at that moment and move aside with those customer's your checking out instead of doing it at the front of the line. Knowing they had the same coupon at the counter the young guy had me still search for my online coupon I guess to verify I had one but after he saw it he says "its alright I have it too. Customer service is everything.
This location is a wreck. Could barely get in the door bc it's broken. Things are unorganized and the soda cooler was also "out of order". Everyone was very nice but customers were wandering around lost with no one to ask where items were. On the bright side, 3 check stands we're open.
Michaels is a US Store based in Rosenberg, Texas. Michaels is located at 23701 Brazos Town Crossing, Rosenberg, TX 77469, USA.
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