This place would be awesome had they not scratched up my wheels. Customer service is phenomenal and David is probably the best person to deal with if you have to go here for new tires.
Went here twice for each of our vehicles. They are fair and do what they can to take care of their customers. We expected to pay a bit for a flat fix. Came back an hour later and they didn't charge us for the fix. Great team here.
I went into the store one day to get my tires changed on my personal vehicle and granted they did a good job with that. I arrived with my car and in my passenger seat were the keys to my company work vehicle that I had set there earlier, I waited while my tires were getting changed and it went by fairly quickly and they seemed to do a nice job. I left and carried on with my night and when I got home I finally realized my company trucks keys were missing. I searched my car thoroughly and didn't find it, I realized the only place they could be was at discount tire. I realized it was too late to call them or go back so I waited and called the next day. They said they couldn't find anything but they'd call me if they did so I went on with my day as best as I could being that I was ON CALL that weekend it set me back that I didn't have my keys. It eventually came down to my boss having to go to the store and argue with them for 20+ min after they had said multiple times that they DIDN'T take my keys until my boss Finally was able to convince them to go look in the bay where my personal vehicle was worked on to where they found my company keys sitting on the workers caddy NOT in a filed bag. So I call back seeing if I could get some compensation for my inconvenience ( I only got a 32 dollar credit) and the worker insists that I gave him those keys, the keys to my company vehicle that was at my house while I was getting tires for my personal vehicle. Not only did I NOT give him those keys, but those keys never left my car in my hands. I understand it was a mistake and they didn't take them intentionally, but this store and its workers have a very very poor Manor of dealing with wrong-doings on their end. The tires were done fine but the moral of the story is DONT LEAVE ANY KEYS LAYING IN YOUR CAR.
I had to have tires special ordered and they came in within a day and had them installed in 30 minutes.
Again great but since one wheel has a nice big 5mm by 5mm gouge I don't think I'll be returning for a second set of tires. I'll just pray these tires don't give me a problem.
Friendly staff, great service! Came in with a screw in one of my tires. They were busy so they estimated the repair might take just over an hour but they were done in less then 30 despite being so busy and I don't know if it's because I have newer tires or this is normal but the repair was free!
Special ordered tires. I didn't receive a call letting me know the tires came in. I had to call and ask for status after 10 days. The service was fast since I had called and taken an appointment.
Discount Tire Store Rosenberg Tx is a US Car Repair based in Rosenberg, Texas. Discount Tire Store Rosenberg Tx is located at 27950 S. West Fwy., Rosenberg, TX 77471, USA.
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