This is the place to take your vehicle if you want great service without the dealer pricing. I have known Guy for 30 years and it does things right. Go by and see him and let him show how a car repair place should be ran.
Fast and honest.
Guy did an excellent job on my vehicle. Thank you Guy.
The man killed my transmission. I have been using guy for a year now. Did great work up until the 1/10/2017. I took my 2011 ford 150 crew cab, in to have the transmission serviced. Standard maintenance flush, just bought 12/31/2016 used with 147k miles on it. Everything ran smooth. Had the oil changed that same day in Sealy while coming back from the dealership were I bought it in Rockdale. Moving back to 1/10/2017 I brought in because I was feel a hit once a week as if something some slipping in the drive train. Turned out to be the drive shaft. I was initially going with a flush, Guy looked at the Trans fluid and said looked kinda off, might want to do a pan drop. He said he would be able to see the magnet if there was any trash in there. So I agreed. I told him to go and to the drive shaft grease, and the question of the day was changing out the diff, he felt was ok, but I pushed to have the fluids changed out, last oil change showed me a small piece metal attached to the magnet. So home I went, He said it would take 6 hours because he have to wait for the temp to lower to 60 degrees before servicing. Dropped off at 8am, picked it up around 530pm. I called before, he said pan looked great, ready for pick up. He failed to mention he fried the transmission. And that I should have it towed. My dad dropped me off, as I was coming in the other mechanic said that noise I mention had gotten louder, I was like what noise was that, All I had mentioned was the tapping in the motor, that happen to be the injectors normal noise I later found out.
I was like ok, a bit not sure where he was coming from, brushed off. Went and paid got my keys and off I went to take my truck home. Started it, sounded like a bomb went off in my transmission, screaming at me. I turned it off and went to talk to guy. They then said he change out the trans fluid, and it did not move for 10min. they left it in gear until the pump primed itself, melted my trans in the process. I was so mad, I did not want to talk to him, I asked for a transmission shop, he said Camancho Transmission Services. So I tried to drive it there, my dad was gone and I had to drive it home. I did not have any funds to tow it, I had no idea how bad it actually was, it barely made it into first gear. I about cried all the way to the trans shop, about 2 miles away. I got there and he said let me check the level. It was 1 ½ quarts low. So he added fluid, see if the noise would stop. It did not. He said the only way to fix this issue is to rebuild the trans or replace it. I called guy. He said with all the issues I’ve had with this truck the trans was needing to be replace anyways. I don’t understand, it drove smooth with a hit feel once a week, I don’t know how that ends up into a full replacement. I had I towed to the ford dealership. On the 11th the next day. Had to push it out the bay, barely moved on its own. for the tow truck to grab it. After we got to the dealership the main mechanic at ford listen to it, said it sounded like air was getting into the torque converter. Thought Guy might have broken the filter, later that day they called said it was ruined. Pan was full of metal. Magnet was encased in shavings. I described what (guy) told me to the ford mechanic. The Mechanic said (guy) did not know what he was doing. Went in for a trans filter and fluid change, 4 days later and $5000.00 I have a new re-manufactured trans with a 5k hole in my pocket that guy will not refund.
Guys Auto Repair is a US Car Repair based in Rosenberg, Texas. Guys Auto Repair is located at 734 Grillo Way, Rosenberg, TX 77471, USA.
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